Charities
Route public campaign questions, service feedback and emerging support needs before they vanish into a volunteer’s search history.
Solutions
The work is already public. The inbox is not.
A shared listening workspace for brands, apps, creators, nonprofits and organisations of every kind. Follow your product name, public profile or market keywords, then decide what needs attention.
Designed around real organisational work.
The organisation’s purpose shapes the monitor—not assumptions about the people in a conversation. Early access is invite-only; live X and YouTube collection is available in activated workspaces. Reddit and LinkedIn require separate approval.
Brands
Find questions about your brand, product launches and reputation, with the original source close at hand.
Apps & startups
Collect public support needs, product feedback and feature opportunities without living inside search tabs.
Ethical brands
Bring praise, complaints and partnership enquiries into a shared review queue with a named owner.
Media teams
Track recurring public questions and themes around published work before they harden in a staff chat.
Creators
Organise audience feedback while preserving a clear boundary around private conversations.
Find a workflow for your team.
Customer support
Bring public questions, bug reports and service complaints into one review queue, so your team can respond with context.
Explore use caseProduct feedback
Find feature requests, confusing journeys and reported bugs around your app, service or product. Keep the original context close to the decision.
Explore use caseTestimonial monitoring
Notice public praise for your organisation, product or campaign, then review the source and ask for permission before reusing it.
Explore use caseSocial selling
Find relevant public product questions and comparison conversations. Review the context before choosing whether a useful, transparent reply belongs there.
Explore use caseCompetitor monitoring
Follow public product names and comparison phrases to understand what people ask for, struggle with and appreciate about alternatives.
Explore use casePR monitoring
Follow campaign names, organisation mentions and public questions so your communications team can review the source before deciding on a response.
Explore use caseReputation management
Review public complaints, confusing claims and service questions with source links and clear ownership. Decide what needs a correction, an explanation or a better experience.
Explore use case